Privacy Policy & Website Terms – Pet Doctor Vet
Welcome
By using www.petdoctorvet.com.au, you agree to the terms below. We do our best to keep all information accurate, but please use it as general guidance only. For specific advice, always check with a qualified professional.
Privacy Commitment
Your privacy is important to us. We collect only the information needed to provide services, improve our website, and keep in touch with you. We comply with the Australian Privacy Principles and take steps to protect your data.
Information We Collect
We may collect:
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Your name and contact details (phone, email, address)
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Service or booking requests
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Feedback or survey responses
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Website activity (via cookies and analytics)
How We Use Your Information
We use your information to:
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Respond to enquiries and bookings
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Provide veterinary services
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Send updates, newsletters, or offers (if you subscribe)
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Improve our website and customer experience
We do not sell or trade your personal information. We only share it when required by law, or with trusted service providers helping us deliver services.
Cookies & Analytics
Our website uses cookies and tools like Google Analytics to understand visitor behaviour and improve the site. Cookies may also be used for advertising through platforms like Google or Facebook. You can disable cookies in your browser, but this may affect website functionality.
Online Advertising
We may use remarketing to show relevant ads across the internet. Ads may be based on previous visits to www.petdoctorvet.com.au. You can opt out through Google Ads settings or other ad network tools.
Security
We take reasonable steps to protect your personal information, using secure servers and encryption. Some service providers may be based outside Australia, but we require them to maintain strong privacy protections.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us through www.petdoctorvet.com.au. We’ll respond within 48 hours.